SOLUTION
E-commerce & live
Live-room engagement, buyer–seller DMs, and auto support
The challenge
Define what is genuinely difficult in this scenario before choosing the messaging foundation.
Live commerce needs high-volume room chat, pre/post-sale DMs and support, with messages flowing back into your order system.
How IMCore solves it
Capabilities assembled around the business outcome, not a pile of isolated features.
01
Live-room chat (high-volume interaction)
02
Gift messages and effects
03
Buyer–seller 1-on-1 DMs
04
Message callbacks / routing into orders & risk control
05
AI customer service (pre/post-sale)
06
Content moderation / sensitive-word filtering