SOLUTION

AI customer service

24/7 AI bots that answer — with humans one tap away

The challenge

Support headcount is costly and slow, and after-hours goes unanswered — yet pure bots miss nuance and can't escalate.

Streaming AI replies (OpenAI-compatible / DeepSeek, etc.)

RAG knowledge base (pgvector) grounded in your own docs

Function-calling tools that hit your business APIs

Human handover & release — agents step in anytime

beforeChat rule hooks (keyword / turn → handover / block)

Pluggable Dify / Coze / self-hosted webhook backends